What Makes Someone Trustworthy?
What makes someone trustworthy? To find out, we asked professionals from various fields, including community managers, founders, and life coaches, for their insights. From reliability to resilience in adversity, discover the top 10 factors that make someone trustworthy according to these experts.
- Reliability
- Comfort and Support
- Actions Aligned with Words
- Compassion and Humanity
- Confidentiality and Discretion
- Vulnerability, Transparency, and Consistency
- Authenticity
- Honesty
- Accountability
- Resilience in Adversity
Reliability
We all want to be considered as trustworthy. But what exactly is it? While there are many ways to define trustworthiness, surely one of its core tenets has to be—reliability.
Indeed, trustworthy people are dependable and consistent in their behavior. They follow through on their commitments, meet deadlines, and fulfill their promises. While perfection is impossible, everyone appreciates a person who has a stellar record of delivering.
This, of course, should be the goal in itself. Because when you’re reliable, people will feel safe in trusting you to get the job done and done well.
By extension, not only will you develop an exemplary reputation, but the intrinsic satisfaction can be even more rewarding.
Peter Bryla
Community Manager, ResumeLab
Comfort and Support
One crucial aspect is how someone makes you feel when you’re around them. Do they create an environment of comfort, support, and honesty? Do they demonstrate integrity, respect, and reliability in their relationships? Trustworthiness is built on consistent actions that align with their words, showing that they can be relied upon and that their intentions are genuine.
Diane Howard
Founder, Esthetic Finesse
Actions Aligned with Words
Trustworthiness, to me, is grounded in values and actions. Drawing from the existentialists (who emphasize individual experience, personal freedom, and acting based on one’s values), I’d say being trustworthy is about aligning actions with words.
I once worked with a colleague who exemplified this. When he made a promise, you could count on it, whether it was a minor task or a major project deliverable. His actions were always consistent with his commitments. That’s because his values and his actions were in sync, making him incredibly reliable and trustworthy.
So, in my view, someone is trustworthy when they act in the world according to their values, when they walk the talk. That’s the kind of trustworthiness that can’t be faked—it’s genuine and it’s built over time.
John White
MBA | Sales Manager | Golf Instructor, John Carlton White
Compassion and Humanity
What are signs of a trustworthy person?
- You can be your authentic self around them.
- You do not have to prove anything to them.
- They respect people’s boundaries.
- They show compassion.
- They treat others with respect.
- They do not gossip about others.
- They celebrate your “wins” with you.
- They confide in you.
- Their actions match their words.
- They hold themselves accountable (as you do).
Moira Sutton
Heart Soul Wisdom Podcast Host, Author, Speaker, and Intuitive Life Coach, MoiraSutton
Confidentiality and Discretion
Confidentiality and discretion are critical components of trustworthiness, especially when dealing with sensitive material. When someone respects and protects the confidential information that has been shared with them, they demonstrate their trustworthiness.
Being discreet involves refraining from disclosing personal information or sensitive matters without consent. Individuals who are deserving of trust recognize the significance of confidentiality and take proactive steps to maintain privacy. They create a safe environment in which others can share their thoughts, concerns, and secrets without fear of criticism or betrayal.
Timothy Allen
Sr. Corporate Investigator, Corporate Investigation Consulting
Vulnerability, Transparency, and Consistency
As a life coach and psychologist, I suggest three factors that make someone trustworthy. First is vulnerability; it’s not about appearing invincible but instead showing genuine humanity to others.
Second, transparency implies being candid and truthful, even in uncomfortable circumstances.
Finally, consistency is crucial in establishing lasting credibility by showing authenticity, honesty, and empathy.
Bayu Prihandito
Psychology Expert – Life Coach – Founder, Life Architekture
Authenticity
Authenticity is the cornerstone of trustworthiness. When someone consistently demonstrates authenticity, they cultivate trust through their genuine character and actions. Authentic individuals are transparent, honest, and true to their values, inspiring confidence in others. They embody integrity, consistently aligning their words and deeds. Their actions are predictable, reliable, and driven by a genuine desire to do what is right.
By being true to themselves and others, they establish a foundation of trust that withstands challenges. Authenticity builds bridges, fosters meaningful connections, and empowers individuals to rely on one another. It is through this unwavering authenticity that trust flourishes, transforming relationships and nurturing environments where collaboration, growth, and mutual respect thrive.
Sarah Politi
Founder and Managing Director, Jade & Sterling
Honesty
I feel that honesty and transparency are essential elements of trustworthiness. When someone is transparent and honest in their communication, sharing both successes and failures, they establish a climate of trust.
Being truthful entails avoiding deception and misleading others, even when it may be inconvenient or unpleasant. Transparency involves the dissemination of information and the provision of clarity in order to facilitate informed decision-making.
People who possess these characteristics make others feel valued, respected, and included in the process. Their authenticity creates a secure environment for open communication, fostering trust among their peers.
Tiffany Hafler
Marketing Coordinator
Blockchain Lawyer
Accountability
People who can admit they’re wrong and apologize for their mistakes automatically appear trustworthy and reliable to me. Such an attitude demonstrates someone’s honesty and integrity. It also shows they are willing to take responsibility for their actions, open to learning from them, and ready to face the consequences.
I consider this openness essential for building trust and transparency in relationships. What’s more, by admitting mistakes, you show backbone, which I appreciate in others.
Agata Szczepanek
Community Manager, MyPerfectResume
Resilience in Adversity
What significantly contributes to someone’s trustworthiness is their resilience in adversity. Those who uphold their integrity and remain committed during tough times truly demonstrate their trustworthiness. It’s in these challenging situations that a person’s true character shines.
People who can navigate adversity while staying true to their word show they can be depended upon, regardless of the situation. This resilience and consistency foster trust, as it assures others that their actions and decisions aren’t easily swayed by difficulties. Essentially, being resilient in the face of adversity is a strong testament to one’s trustworthiness.
Will Gill
Event Entertainer, DJ Will Gill
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