Gamal Aziz, CEO of MGM Mirage and COO of the MGM Grand, has spent his entire life in the tourism industry. Born in Egypt, Gamal was fortunate enough to naturally acquire various languages as a child, possibly foreshadowing a life of demanding communication. At 16, Gamal spent his entire savings on a roundtrip ticket to France; his first job was bussing tables in Paris. After business school at the University of Cairo, Gamal realized that his “true passion is quality service.”
Today, Gamal uses that passion to lead more than 9,000 employees, a responsibility he gladly undertakes. “It is essential to know,” says Gamal, “That leadership is leadership, wherever you employ it,” whether as the CEO, or a pool attendant.